I spoke at this year's UXSG conference in Singapore about using Service Blueprints and service design thinking as a tool to determine the best way to create change within a company and focus the efforts of a large organization.
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It was a pleasure to meet so many amazing designers from Singapore and neighboring countries.
This was the most organized conference I've ever been too: and I say this having seen it even behind the scenes. The organizers were from the local agency Foolproof, and brought a really great informal and open feeling to the event.
One of my favorite parts of the even were the opening speaker who talked about how sometimes solving problems means taking a very personal look at how we feel and think about ourselves. The closing speaker was stood out as well: a former developer who had become a monk and shared what it was like to grow more comfortable in his role at work once he'd let go of his ego a bit.He began to care more about the quality of his work than about gaining recognition for his effort, and became happier in the process.
Take the time for look for your community and share. Learning together is so much easier!